Frequently Asked
Questions

Sun International For Tourism (sunegypt.com) is Egypt's largest Destination Management Company (DMC) and full-service travel agency. Founded in 2004 by the prestigious Savoy Group, we serve over 1 million passengers annually across Sharm El Sheikh, Hurghada, Cairo, Luxor, Aswan, and all major Egyptian destinations.

ETAA #1291Est. 2004Savoy Group

Yes. We hold ETAA License #1291 from the Egyptian Travel Agents Association and are fully registered with Egypt's Ministry of Tourism and Antiquities. We comply with all Egyptian and international tourism regulations — complete peace of mind guaranteed.

We have full ground coverage across all of Egypt:

• Sharm El Sheikh — our primary hub
• Hurghada — full excursions, transfers, hotels
• Cairo — Pyramids, Nile, museums
• Luxor & Aswan — Nile cruises, temples
• Dahab, Nuweiba, Taba — Sinai adventures
• Marsa Alam — diving & eco-tourism

• Scale: 1M+ passengers annually — Egypt's highest-volume DMC
• Founded by the Savoy Group — Sharm's most iconic hospitality brand
• Full-service: excursions + transfers + MICE + hotels — one contact, everything handled
• 24/7 support — real people, every hour
• Multilingual team: English, Arabic, Russian, German, Italian
• 20+ years on the ground — unmatched local relationships & expertise

Our main office is at the Savoy Hotel Entrance Road, Sharm El Sheikh, South Sinai. We also have representatives at all major hotels in Na'ama Bay, Nabq Bay, and Ras Nasrani. Call 19846 or WhatsApp +20 1093222218 and we will come to you.

Yes. B2B is at the heart of what we do. We are the preferred ground handler for dozens of international tour operators. Services include:

• Net rates & contracted pricing
• Dedicated B2B account management
• API/XML integration with our booking engine
• Group handling & SLAs
• Custom private-label programs

Contact our B2B team: info@sunegypt.com or call 19846.

Our multilingual team communicates fluently in English, Arabic, Russian, German, Italian, and more. Our Egyptologist guides and transfer drivers are trained to serve international guests from our top source markets: UK, Russia, Germany, Poland, Italy, and the GCC.

• Hotline: 19846 / +20 19846 (international)
• WhatsApp: +20 1093222218
• Website: www.sunegypt.com
• Email: info@sunegypt.com

Available 24 hours, 7 days a week.

We offer 50+ excursions and activities:

• Ras Mohammed National Park snorkeling & diving
• White Island & Ras Mohammed boat trip
• Tiran Island with snorkeling
• Blue Hole Dahab diving
• Desert Safari (quad bikes, camels, jeep)
• Mount Sinai & St. Catherine's overnight
• Cairo by air — Pyramids & Egyptian Museum
• Luxor day trip by coach or air
• Stargazing Bedouin desert dinner
• Submarine & glass-bottom boat
• Water sports: parasailing, jet ski, wakeboarding
• Horse riding on beach & desert

• Non-swimmers: Glass-bottom boats and semi-submarines — see the reef without getting wet
• Beginners: Snorkeling with full equipment & safety briefing — no experience needed
• First-time divers: Discovery/Intro Dive with certified instructor — no license required
• Certified divers: Full-day dives to Ras Mohammed, Tiran, SS Thistlegorm wreck

All water activities include life jackets, safety equipment, and trained guides.

Ras Mohammed is consistently ranked among the world's top-10 dive sites — Egypt's premier marine reserve located 20km from Sharm. Where the Red Sea meets the Gulf of Aqaba, creating extraordinary coral walls and 1,000+ species of fish. Our tour includes a boat ride, snorkeling at 3 sites, all equipment, drinks and lunch. A must for every Sharm visitor.

• Quad biking through the Sinai desert (supervised, safety gear provided)
• Camel ride to a Bedouin village
• Traditional Bedouin tea & hospitality
• Sunset stargazing with telescopes
• Bedouin BBQ dinner under the stars
• Hotel pickup and drop-off included

Yes. Our Cairo by Air day trip flies you SSH to CAI in the morning, visits the Great Pyramids, Sphinx, and Egyptian Museum with a licensed Egyptologist, includes a traditional lunch, and returns you to Sharm in the evening. We also offer 2-day Cairo packages and Luxor day trips by road.

• Evening departure from Sharm (approx. 11pm)
• 2.5–3 hour torchlight hike up Moses Mountain
• Watch the legendary Sinai sunrise from 2,285m summit
• Descend to visit St. Catherine's Monastery (6th century AD)
• Return to Sharm by afternoon
• Includes: camel option, guide, torch, water

Fitness level: Moderate — suitable for most ages in reasonable health.

Absolutely. Our best family excursions include:

• Snorkeling (children 6+ with parental supervision)
• Glass-bottom boat — all ages welcome
• Camel & horse rides
• AquaPark packages at top Sharm water parks
• Cairo & Luxor family cultural tours

Yes. We offer private, semi-private, and group options for nearly all excursions. Private tours include:

• Dedicated vehicle & driver exclusively for your group
• Private guide or Egyptologist
• Flexible start times
• Customized itinerary on request
• Ideal for honeymoons, VIP clients, special occasions

• Parasailing — soar above the Red Sea
• Windsurfing & kitesurfing
• Jet skiing
• Wakeboarding & waterskiing
• Scuba diving (certified courses)
• Dolphin watching cruises
• Stand-up paddleboarding (SUP)
• Skydiving over the desert & sea

Full range from Hurghada:

• Orange Island snorkeling
• Desert safari & quad bikes
• Luxor day trip (2.5 hrs)
• El Gouna full-day visit
• Giftun Island diving
• Cairo by air day trip

We operate our own fleet & guides in Hurghada — no third-party subcontracting.

Yes. We offer a full selection of Nile cruises between Luxor and Aswan:

• 3-night, 4-night, 7-night on 4-star & 5-star cruise ships
• Karnak Temple, Valley of the Kings, Abu Simbel, Philae Temple
• All-inclusive with licensed Egyptologist guides
• Fully combinable with Sharm El Sheikh hotel packages

Beach-to-Nile in one seamless booking.

The Bedouin Desert Experience: visit an authentic Bedouin village, learn traditional Sinai life, ride camels, watch falconry, enjoy handmade herbal tea, and dine on a traditional feast in the desert. Combine with our stargazing package for an unforgettable night under the Sinai sky.

Three types of airport transfers:

• Private Transfer: Your own vehicle, just your group — most popular option
• Shared Transfer: Shared minibus — most economical
• VIP Transfer: Premium luxury vehicles (Mercedes, BMW)

All include a meet-and-assist representative in the arrivals hall holding your name sign.

• Sharm El Sheikh International (SSH) — primary hub
• Hurghada International (HRG)
• Cairo International (CAI)
• Luxor International (LXR)
• Aswan International (ASW)
• Marsa Alam International (RMF)

We monitor all flights in real time. Our representative waits regardless of delays, automatically adjusting the pickup time. No extra charges for flight delays. Contact us on WhatsApp and we will keep you updated throughout.

From Sharm El Sheikh Airport (SSH):

• Na'ama Bay: 10–15 min
• Hadaba / Old Market: 15–20 min
• Nabq Bay: 20–25 min
• Ras Nasrani: 10–15 min
• Shark's Bay: 5–10 min

Private transfers go directly to your hotel — no multi-hotel stops.

Yes. Popular inter-city routes:

• Sharm El Sheikh — Cairo (5–6 hrs road / 1 hr air)
• Hurghada — Luxor (approx. 2.5 hrs)
• Cairo — Luxor / Aswan
• Sharm — Dahab / Nuweiba / Taba

All vehicles are modern, air-conditioned, and professionally driven.

Absolutely. As Egypt's largest DMC, we maintain one of the country's largest private vehicle fleets: sedans, people carriers, minibuses (16-seat), and full-size coaches (50+ seat). We regularly handle groups from 1 to 1,000+ passengers for tour operators, cruise ships, and corporate events.

Yes — child seats and booster seats are available upon request at no extra charge. Please mention the age and number of children when booking so we prepare the correct seat type. Baby carriers are also available on request.

Yes. All transfers include full luggage handling. Our representative and driver assist with your bags from the arrivals hall to the vehicle and from the vehicle to your hotel reception — included in the service, no extra charge.

We provide end-to-end MICE management:

• Venue sourcing (conference halls, hotel ballrooms, outdoor)
• Hotel room blocks & group contracting
• Group flights & airport logistics
• Group ground transportation
• Gala dinner (theming, entertainment, decor)
• Team-building activities
• AV & technical production
• Multilingual event staff & interpreters
• Incentive trip programming

• Stunning Red Sea setting — delegates leave inspired
• 5-star hotels with large dedicated conference centers
• Direct international flights from 40+ countries
• Sunshine 365 days/year — no weather cancellations
• Extremely competitive pricing versus European & Asian MICE destinations
• Secure, hassle-free destination
• Unique Sinai team-building activities found nowhere else

We handle groups from 10 to 5,000+ delegates:

• Small executive retreats (10–30 people)
• Mid-size conferences (100–500 delegates)
• Large incentive trips (500–2,000+ people)
• International exhibitions & mega events

• Sinai Desert Rally (4x4 jeep challenge)
• Group snorkeling competition at Ras Mohammed
• Amazing Race Sharm El Sheikh
• Egyptology Treasure Hunt at ancient sites
• Red Sea Regatta (sailing competition)
• Pharaonic Art & Culture workshop
• Egyptian cooking class & Bedouin feast
• Conservation dive at coral reef restoration

Yes. We handle complete pre-arrival logistics:

• Visa processing guidance (e-visa or on-arrival)
• Group arrival coordination at SSH airport
• Fast-track VIP meet-and-assist for delegates
• Pre-departure briefings and welcome packs
• 24/7 dedicated event coordinator throughout the trip

This is one of our specialties:

• Beach gala under a full moon with a Red Sea backdrop
• Desert dinner with fire dancers & Bedouin decor
• Pharaonic venue with live Egyptological entertainment
• Private Red Sea yacht cruise for up to 200 guests

We manage catering, entertainment, decoration, lighting, sound, and all logistics. No event is too ambitious for Sun Egypt.

• Large events (500+): 6–12 months in advance
• Mid-size events (100–500): 3–6 months
• Small executive retreats: 4–8 weeks usually sufficient

We also handle last-minute bookings. Contact us today and we will tell you what is possible.

As the Savoy Group's DMC, we have exclusive relationships with top conference hotels:

• Savoy Sharm El Sheikh — 5-star, 550 rooms, full convention center
• Hyatt Regency Sharm — world-class conference facilities
• Marriott Sharm — ballroom for 1,000+ guests
• Baron Palace — palatial setting for high-end incentives
• Rixos Sharm — all-inclusive MICE packages

We negotiate best group rates and complimentary meeting rooms.

We offer a curated portfolio of 3-star, 4-star, and 5-star hotels across Egypt, with directly contracted rates with 200+ properties — no middleman, best prices guaranteed. All board categories available: Room Only, B&B, Half Board, Full Board, All Inclusive.

• Na'ama Bay: Best nightlife, restaurants, shopping — ideal for couples & young travelers
• Nabq Bay: Quieter, spacious resorts, beautiful reefs — best for families
• Ras Nasrani / Shark's Bay: Closest to airport, excellent house reef — best for divers
• Hadaba: Clifftop location, panoramic sea views — budget-friendly
• Sharm El Maya: Old market area, authentic local feel

Yes — our Beach & Nile combo packages are among our most popular. Example: 5 nights in Sharm + 4-night Nile Cruise Luxor–Aswan. We handle internal flights, transfers, hotels, and cruise — completely seamless. One package, one price, zero stress.

• Sinai Only Pass: Free 14-day stamp for Sharm, Dahab, Nuweiba, Taba — no visa for most nationalities
• Egypt e-Visa: Apply online before travel — 30 days, approx. $25 USD
• Visa on Arrival: Available at airports — approx. $25 USD

Our team advises on requirements for your specific nationality.

• Sep–Nov (Best overall): 28–32°C, warm sea, best dive visibility
• Mar–May (Excellent): 22–28°C, comfortable weather, fewer crowds
• Jun–Aug (Peak season): 35–42°C, hot, excellent diving, busiest period
• Dec–Feb (Best value): 20–25°C, perfect for sun-seekers from cold climates

We strongly recommend travel insurance covering: medical treatment & evacuation, diving activities (check depth limits), flight cancellation/delay, lost baggage, and trip cancellation. Sharm has excellent private hospitals and a hyperbaric chamber for diving emergencies.

• Online: www.sunegypt.com — 24/7 instant booking
• Hotline: 19846
• WhatsApp: +20 1093222218 — fastest response
• Hotel representative: Visit our rep at your hotel
• Email: info@sunegypt.com

Instant confirmation provided for all bookings.

We accept USD, EUR, GBP, and EGP. Payment methods:

• Credit/debit card (Visa, Mastercard, Amex) — online
• Cash (USD, EUR, GBP, EGP) — office or with representative
• Bank transfer — groups & corporate bookings
• Online payment gateway via website

We recommend at least 24–48 hours in advance, especially in peak season (July–August, Christmas, Easter). Mount Sinai overnight and Cairo by air excursions fill up quickly. For same-day bookings, contact us on WhatsApp and we will do our best to accommodate.

Standard excursion cancellation policy:

• 48+ hours before: Full refund
• 24–48 hours before: 50% refund
• Less than 24 hours: No refund
• Weather cancellation by us: Full refund or free rebooking

Hotel and MICE policies vary by supplier — full terms provided at time of booking.

Because we directly contract with hotels, transport, and activity operators, our prices are already highly competitive — often better than OTAs. If you find a genuinely lower price for the same service and conditions, contact us and we will do our best to match or beat it.

Our prices are fully inclusive. Typically included:

• Hotel pickup & drop-off
• All transport in air-conditioned vehicle
• Professional guide or instructor
• Equipment (for diving/snorkeling)
• Soft drinks and/or lunch (where stated)
• Entrance fees (where stated)

Not included: personal spending, gratuities, alcohol, personal insurance. No hidden fees.

Absolutely — tailor-made is our specialty. Share your destination(s), number of nights, budget, and interests (diving, culture, adventure, luxury, family). We will create a bespoke Egypt itinerary — from a 3-day Sharm getaway to a 21-day grand Egypt tour. No request is too large or too small.

• ETAA Licensed #1291
• Registered with Egypt Ministry of Tourism & Antiquities
• Founded by the Savoy Group — Egypt's most trusted hospitality brand
• Serving 1,000,000+ passengers annually since 2004
• 24/7 customer support & emergency contacts
• Fully insured operations & vehicles

Book with confidence — Sun Egypt is Egypt's safest choice.