Terms & Conditions
This document (together with the
documents referred to on it) sets out the terms and conditions on which we
provide the services or information (Services) listed on our website www.Sunegypt.com (site). Please read these terms
and conditions carefully before making use of any Services from our site. By
making use of the Services available on our site, we are entitled to assume you
have read these terms and conditions and you agree to be bound by them.
1. Information About Us
www.Sunegypt.com is a travel directory site
operated by Sun International For Tourism registered in Egypt under company
number 8024 with a registered office at 26 Attia El Sawalhy 8th District Naser City, Cairo
. In these terms and conditions, “you”
and “your” means all persons named on your booking (including anyone who is
added or substituted at a later date) or any of them, as the context requires.
“We”, “us” and “our” means Sunegypt.com. We can be contacted at info@sunegypt.com
2. Your Status
2.1 You must be at least 18 years old
at the time the booking is made.
2.2 You agree to abide by the terms or
conditions of purchase imposed by the supplier who has responsibility for your
booking, including, but not limited to, payment of all amounts when due and
compliance with all rules and restrictions regarding availability and use of
fares, products or services. Special rules and restrictions may apply to a
fare, product or service selected by you. You understand that any violation of
any such supplier's conditions of purchase may result in the cancellation of
your reservation(s) or purchase, in your being denied access to any flights,
hotels or automobiles, in your forfeiting any monies paid for such
reservation(s) or purchase.
2.3 You shall be completely
responsible for all charges, fees, duties, taxes and assessments arising out of
the use of this site including without limitation any fares or the costs of
products or services provided by suppliers with whom you contract via this
website.
3. Our Status
3.1 Please note that we operate as an
intermediary between you and the third-party suppliers featured or linked to on
our website. Any resulting legal contract in respect of any bookings made
through our website is between you and the third-party supplier concerned and
is subject to the terms and conditions of that third-party supplier. You should
carefully review their terms and conditions before entering into a contract
with them (available from us on request).
3.2 We cannot give any undertaking,
that products you purchase from third-party sellers or companies to whose
website we have provided a link on our site, will be of satisfactory quality,
and any such warranties are disclaimed by us. This disclaimer does not affect
your statutory rights against the third-party supplier.
4. Travel Destinations
Risks
4.1 Although most travel, including
travel to international destinations, is completed without incident, travel to
certain destinations may involve greater risk than others. We urge passengers
to review any travel prohibitions, warnings, announcements and advisories
issued by The Foreign and Commonwealth Office Travel Advice Unit before booking
travel to national and international destinations. Information on conditions in
various countries and the level of risk associated with travel to particular
international destinations can be found on the FCO's website currently located
at https://www.gov.uk/browse/abroad. It is your responsibility to ensure
you are aware of all recommended vaccinations and health precautions in good
time before departure. Details are available from your GP surgery and the National
Travel Health Network and Centre http://travelhealthpro.org.uk/. Health information abroad is also
available at http://www.nhs.uk/Livewell/TravelHealth/Pages/Travelhealthhome.aspx. For holidays in the EU/EEA, you
should obtain an EHIC (European Health Insurance Card) before departure
from http://www.nhs.uk/NHSEngland/Healthcareabroad/EHIC/Pages/about-the-ehic.aspx. An EHIC is not a substitute for
travel insurance. Vaccination and other health requirements/recommendations are
subject to change at any time for any destination. Please, therefore, check
with a doctor or clinic not less than six weeks before departure to ensure that
you have met the requirements and have the applicable information.
4.2 By offering for sale travel to
particular international destinations, we do not represent or warrant that
travel to such points is advisable or without risk, and are not liable for
damages or losses that may result from travel to such destinations.
5. Information and
Suitability
5.1 The content of our pages was
compiled with utmost diligence. We cannot guarantee that the data is correct,
complete or up-to-date. The information, products, and services published on
this website may include inaccuracies or typographical errors. In particular,
Sunegypt.com, and its affiliates do not guarantee the accuracy of, and disclaim
liability for inaccuracies relating to the information and description of
accommodation, air, cruise, car, attractions and all other travel and holiday
products displayed on this website (including, without limitation, photographs,
list of hotel amenities, general product descriptions, etc.), much of which
information is provided by the respective suppliers. Any accommodation rating
displayed on this website is intended as only general guidelines, and Sunegypt.com
does not guarantee the accuracy of the rating. Changes are periodically added
to the information herein. Sunegypt.com its affiliates and/or their respective
suppliers may make improvements and/or changes to this website at any time.
5.2 We make no representations about
the suitability of the information, products, and services contained on this
website for any purpose and the inclusion of any products or services on this
website does not constitute any endorsement or recommendation of such products or
services by us.
6. Liability
6.1 We accept no liability about any
contract you enter into or for any services or arrangements you purchase
(“arrangements”) or for the acts or omissions of any supplier(s) or other
person(s) or party(ies) connected with any arrangements. For all arrangements,
your contract will be with the supplier of the arrangements. Our maximum
liability to you if we are found to have been at fault for any service we
provide (as opposed to any service provided by any third party such as the
supplier of a holiday featured on this site for whom we are not responsible) is
limited to the commission we have earned or are due to earn about the booking
in question. We do not exclude or limit any liability for death or personal
injury which arises as a result of our negligence or that of our employees
whilst acting in the course of their employment.
7. Notices
All notices given by you to us must be
given to us at 26 Attia El Sawalhy 8th District
Naser City, Cairo, Egypt. We may give notice to you at either the e-mail or
postal address you provide to us when registering, or in any of the ways
specified in paragraph 7. Notice will be deemed received and properly served
immediately when posted on our website, 24 hours after an e-mail is sent, or three
days after the date of posting of any letter. In proving the service of any
notice, it will be sufficient to prove, in the case of a letter, that such
letter was properly addressed, stamped and placed in the post and, in the case
of an e-mail that such e-mail was sent to the specified e-mail address of the
addressee.
8. Our Right To Vary
These Terms And Conditions
8.1 We have the right to revise and
amend these terms and conditions from time to time.
8.2 You will be subject to the
policies and terms and conditions in force at the time that you make use of the
Services provided by us unless any change to those policies or these terms and
conditions is required to be made by law or governmental authority (which if
appropriate will be deemed to apply retrospectively).
9. Law And Jurisdiction
Use of any of the Services provided
through our site will be governed by Egyptian Law. Any dispute arising from, or
related to, the use of any such Services or in respect of any Contract arising
between you and us shall be subject to the exclusive jurisdiction of the courts
of England and Wales.
Website Use Terms and
Conditions
Prohibited uses
You may use our site only for lawful
purposes. You may not use our site:
- In any way that breaches any
applicable local, national or international law or regulation.
- In any way that is unlawful or
fraudulent, or has any unlawful or fraudulent purpose or effect.
- To harm or attempt to harm minors in
any way.
- To send, knowingly receive, upload,
download, use or reuse any material, which does not comply with our content
standards (see below).
- To transmit, or procure the sending
of, any unsolicited or unauthorized advertising or promotional material or any
other form of similar solicitation (spam).
- To knowingly transmit any data, send
or upload any material that contains viruses, Trojan horses, worms, time-bombs,
keystroke loggers, spyware, adware or any other harmful programs or similar
computer code designed to adversely affect the operation of any computer
software or hardware.
You also agree:
- Not to reproduce, duplicate, copy or
re-sell any part of our site.
- Not to access without authority,
interfere with, damage or disrupt:
- any part of our site;
- any equipment or network on which
our site is stored;
- any software used in the provision
of our site; or
- any equipment network or software
owned or used by any third party.
Content standards
These content standards apply to any
material which you contribute to our site (contributions).
You must comply with the spirit of the
following standards as well as the letter. The standards apply to each part of
any contribution as well as to its whole.
Contributions must:
- Be accurate (where they state
facts).
- Be genuinely held (where they state
opinions).
- Comply with applicable law in the UK
and in any country from which they are posted.
Contributions must not:
- Contain any material which is
defamatory to any person.
- Contain any material which is
obscene, offensive, hateful or inflammatory.
- Promote sexually explicit material.
- Promote violence.
- Promote discrimination based on
race, sex, religion, nationality, disability, sexual orientation or age.
- Infringe any copyright, database
right or trade mark of any other person.
- Be likely to deceive any person.
- Be made in breach of any legal duty
owed to a third party, such as a contractual duty or a duty of confidence.
- Promote any illegal activity.
- Be threatening, abuse or invade
another's privacy, or cause annoyance, inconvenience or needless anxiety.
- Be likely to harass, upset,
embarrass, alarm or annoy any other person.
- Be used to impersonate any person,
or to misrepresent your identity or affiliation with any person.
- Give the impression that they
emanate from us, if this is not the case.
- Advocate, promote or assist any
unlawful act such as (by way of example only) copyright infringement or
computer misuse.
Suspension and
termination
We will determine, at our discretion,
whether there has been a breach of the Content Standards as set out above
through your use of our site. When a breach of this policy has occurred, we may
take such action as we deem appropriate.
Failure to comply with this
constitutes a material breach of these terms and conditions upon which you are
permitted to use our site, and may result in our taking all or any of the
following actions:
- Immediate, temporary or permanent
withdrawal of your right to use our site.
- Immediate, temporary or permanent
removal of any posting or material uploaded by you to our site.
- Issue of a warning to you.
- Legal proceedings against you for
reimbursement of all costs on an indemnity basis (including, but not limited
to, reasonable administrative and legal costs) resulting from the breach.
- Further legal action against you.
- Disclosure of such information to
law enforcement authorities as we reasonably feel is necessary.
We exclude liability for actions taken
in response to breaches of this policy. The responses described in this policy
are not limited, and we may take any other action we reasonably deem
appropriate.
Changes to the
acceptable use policy
We may revise this policy at any time
by amending this policy. You are expected to check this policy from time to
time to take notice of any changes we make, as they are legally binding on you.
Some of the provisions contained in this policy may also be superseded by
provisions or notices published elsewhere on our site.
Terms of Website Use
These terms (together with the
documents referred to on it including without limitation the data protection
and terms and conditions of supply) tell you the terms of use on which you may
make use of our website www.Sunegypt.com (our site), whether as a guest or a registered user.
Please read these terms of use carefully before you start to use the site. By
using our site, you indicate that you accept these terms of use and that you
agree to abide by them. If you do not agree to these terms of use, please
refrain from using our site, and leave it immediately.
Accessing Our Site
Access to our site is permitted temporarily,
and we reserve the right to withdraw or amend the service we provide on our
site without notice (see below). We will not be liable if for any reason our
site is unavailable at any time or for any period.
From time to time, we may restrict
access to some parts of our site, or our entire site, to users who have
registered with us.
If you choose, or you are provided
with, a user identification code, password or any other piece of information as
part of our security procedures, you must treat such information as
confidential, and you must not disclose it to any third party. We have the
right to disable any user identification code or password, whether chosen by
you or allocated by us, at any time, if in our opinion you have failed to
comply with any of the provisions of these terms of use.
You are responsible for making all
arrangements necessary for you to have access to our site. You are also
responsible for ensuring that all persons who access our site through your
internet connection are aware of these terms and that they comply with them.
Intellectual Property
Rights
We are the owner or the licensee of
all intellectual property rights in our site and the material published on it.
Those works are protected by copyright laws and treaties around the world. All
such rights are reserved.
You may print off one copy and may
download extracts, of any page(s) from our site for your reference and you may
draw the attention of others within your organisation to material posted on our
site.
You must not modify the paper or
digital copies of any materials you have printed off or downloaded in any way,
and you must not use any illustrations, photographs, video or audio sequences
or any graphics separately from any accompanying text.
Our status (and that of any identified
contributors) as the authors of material on our site must always be acknowledged.
You must not use any part of the
materials on our site for commercial purposes without obtaining a licence to do
so from us or our licensors.
If you print off, copy or download any
part of our site in breach of these terms of use, your right to use our site
will cease immediately and you must, at our option, return or destroy any
copies of the materials you have made.
Reliance on information
posted
Commentaries and other materials
posted on our site are not intended to amount to advice on which reliance
should be placed. We disclaim all liability and responsibility arising from any
reliance placed on such materials by any visitor to our site, or by anyone who
may be informed of any of its contents.
Our site changes
regularly
We update our site regularly and may
change the content at any time. If the need arises, we may suspend access to
our site, or close it indefinitely. Any of the material on our site may be out
of date at any given time, and we are under no obligation to update such
material.
Our Liability
The material displayed on our site is
provided without any guarantees, conditions or warranties as to its accuracy.
To the extent permitted by law, we, other members of our group of companies and
third parties connected to us hereby expressly exclude:
- All conditions, warranties and other
terms which might otherwise be implied by statute, common law or the law of
equity.
- Any liability for any direct,
indirect or consequential loss or damage incurred by any user in connection
with our site or connection with the use, inability to use, or results of the
use of our site, any websites linked to it and any materials posted on it,
including, without limitation any liability for:
- Loss of income or revenue;
- Loss of business;
- Loss of profits or contracts;
- Loss of anticipated savings;
- Loss of data;
- Loss of goodwill;
- wasted management or office time;
and
- For any other loss or damage of any
kind, however arising and whether caused by tort (including negligence), breach
of contract or otherwise, even if foreseeable.
This does not affect our liability for
death or personal injury arising from our negligence, our liability for
fraudulent misrepresentation or misrepresentation as to a fundamental matter,
nor any other liability that cannot be excluded or limited under applicable
law.
Information about you
and your visits to our site
We process information about you through
our data protection policy. By using our site, you consent to such processing
and you warrant that all data provided by you is accurate.
Transactions concluded
through our site
Contracts for the supply of services
or information formed through our site or as a result of visits made by you are
governed by our terms and conditions of supply.
Uploading material to
our site
Whenever you make use of a feature
that allows you to upload material to our site, or to make contact with other
users of our site, you must comply with the content standards. You warrant that
any such contribution does comply with those standards, and you indemnify us
for any breach of that warranty.
Any material you upload to our site
will be considered non-confidential and non-proprietary, and we have the right
to use, copy, distribute and disclose to third parties any such material for
any purpose. We also have the right to disclose your identity to any third
party who is claiming that any material posted or uploaded by you to our site constitutes
a violation of their intellectual property rights or their right to privacy.
We will not be responsible, or liable
to any third party, for the content or accuracy of any materials posted by you
or any other user of our site.
We have the right to remove any
material or posting you make on our site if, in our opinion, such material does
not comply with the content standards.
Viruses, hacking and
other offences
You must not misuse our site by
knowingly introducing viruses, trojans, worms, logic bombs or other material that
is malicious or technologically harmful. You must not attempt to gain
unauthorised access to our site, the server on which our site is stored or any
server, computer or database connected to our site. You must not attack our
site via a denial-of-service attack or a distributed denial-of-service attack.
By breaching this provision, you would
commit a criminal offence under the Computer Misuse Act 1990. We will report
any such breach to the relevant law enforcement authorities and we will
co-operate with those authorities by disclosing your identity to them. In the
event of such a breach, your right to use our site will cease immediately.
We will not be liable for any loss or
damage caused by a distributed denial-of-service attack, viruses or other
technologically harmful material that may infect your computer equipment,
computer programs, data or other proprietary material due to your use of our
site or to your downloading of any material posted on it, or any website linked
to it.
PACKAGE HOLIDAY BOOKING CONDITIONS
YOUR CONTRACT IS WITH
Sun International For Tourism DMC Sunegypt.com, a Member of IATA.
1. Your
holiday contract
When you make a booking you guarantee that you have the authority to accept and
do accept on behalf of your party the terms of these booking conditions. A
contract will exist as soon as we issue our confirmation invoice. This contract
is made on the terms of these booking conditions, which are governed by
Egyptian Law, and the jurisdiction of the English Courts. You may however
choose the law and jurisdiction of Scotland or Northern Ireland if you live
there and wish to do so.
[If you had not seen these terms and conditions when you made your booking and
you are not happy to proceed with the booking now that you have seen them
please return all documentation to us or your travel agent, within 7 days of
receiving these booking conditions. Your booking will be cancelled and your
monies will be returned in full, provided you have not commenced your travel.
This clause does not apply if your booking was made within 10 weeks of
travel].*
2. Your
Holiday Price
1. We reserve the right to alter the
prices of any of the holidays shown in our brochures or website. You will be
advised of the current price of the holiday that you wish to book before your
contract is confirmed.
2. When you make your booking you must
pay a deposit of 100 % of the holiday cost per person. The balance of the price
of your travel arrangements must be paid at least 4 weeks before your departure
date. If the deposit and/or balance is not paid in time, we shall cancel your
travel arrangements. If the balance is not paid in time we shall retain your
deposit.
3. The price of your travel arrangements
is fully guaranteed and will not be subject to any surcharges.
4. All monies you pay to the travel agent
are held by him on his behalf and for the benefit of the Trustees of the Air
Travel Trust at all times. This is subject to the agent's obligation to pay it
to us for so long as we do not fail. If we fail, any money held at that time by
the agent, or subsequently accepted from you by him, is and continues to be
held on behalf of and for the benefit of the Trustees of the Air Travel Trust
without any obligation to pay that money to us.
3. If
You Change Your Booking
If, after our confirmation invoice has been issued, you wish to change your
travel arrangements in any way, for example, your chosen departure date or
accommodation, we will do our utmost to make these changes but it may not
always be possible. Any request for changes to be made must be in writing from
the person who made the booking or your travel agent. You will be asked to pay
an administration charge of £ 25 per booking, and any further cost we incur in
making this alteration. You should be aware that these costs could increase the
closer to the departure date that changes are made and you should contact us as
soon as possible. Note: Certain travel arrangements (e.g. Apex Tickets) may not
be changeable after a reservation has been made and any alteration request
could incur a cancellation charge of up to 100% of that part of the
arrangements.
4. If
You Cancel Your Holiday
You, or any member of your party, may cancel your travel arrangements at any
time. Written notification from the person who made the booking or your travel
agent must be received at our offices. Since we incur costs in cancelling your
travel arrangements, you will have to pay cancellation charges as
follows:
|
Period before departure
|
Cancellation charge in which you
notify us
|
|
0-2 days
|
100% of accommodation and/or
excursion costs. Airline tickets are non-refundable/non-amendable.
|
|
More than 2 days
|
£35 administration fee. This will be
deducted from any accommodation and/or excursion amount paid to us. Airline
tickets are non-refundable/non-amendable.
|
5.
Note: If the reason for
your cancellation is covered under the terms of your insurance policy, you may
be able to reclaim these charges.
6. If
We Change or Cancel Your Holiday
As we plan your holiday arrangements many months in advance we may occasionally
have to make changes or cancel your booking and we reserve the right to do so
at any time.
Changes: If we make a major change to your holiday, we will inform you or your
travel agent as soon as reasonably possible if there is time before your
departure. You will have the choice of either accepting the change of
arrangements, accepting an offer of alternative travel arrangements of
comparable standard from us if available (we will refund any price difference
if the alternative is of a lower value), or cancelling your holiday and
receiving a full refund of all monies paid. In some cases, we will also pay
compensation (see below). These options don't apply to minor changes. Examples
of minor changes include alteration of your outward/return flights by less than
12 hours, changes to aircraft type, changes of accommodation to another of the
same or higher standard, and changes of carriers. Please note that carriers
such as airlines used in the brochure may be subject to change. Cancellation We
will not cancel your travel arrangements less than 8 weeks before your
departure date, except for reasons of force majeure or failure by you to pay
the final balance. We may cancel your holiday before this date if, e.g., the
minimum number of clients required for a particular travel arrangement is not
reached. If your holiday is cancelled you can either have a refund of all
monies paid or accept an offer of alternative travel arrangements of comparable
standard from us, if available (we will refund any price difference if the
alternative is of a lower value). In some cases, we will pay compensation (see
below).
Insurance: If we cancel or make a major change and you accept a refund, we will
consider an appropriate refund of your travel insurance premiums if you can
show that you are unable to transfer or reuse your policy.
Compensation: If we cancel or make a major change we will pay compensation as
detailed below except where the major change or cancellation arises due to
reasons of force majeure. The compensation that we offer does not exclude you
from claiming more if you are entitled to do so.
IF WE CANCEL OR MAKE A MAJOR CHANGE TO
YOUR HOLIDAY
Period before departure in which we notify you. The amount you will receive
from us:
|
More than 43 days
|
£ NIL
|
|
42-29 days
|
£ 40.00
|
|
28-15 days
|
£ 50.00
|
|
0-14 days
|
£ 70.00
|
7. Force
Majeure
We will not pay you compensation if we have to cancel or change your travel
arrangements in any way because of unusual or unforeseeable circumstances
beyond our control. These can include, for example, war, riots, industrial disputes,
terrorist activity and its consequences, natural or nuclear disasters, fire,
adverse weather conditions, epidemics and pandemics, and unavoidable technical
problems with transport.
8. If You Have A
Complaint
If you have a problem during your holiday, please inform the relevant supplier
(e.g. your hotelier) and our resort representative immediately who will
endeavour to put things right. If your complaint is not resolved locally,
please follow this up within 28 days of your return home by writing to our
Customer Services Department at Sunegypt.com, 26 Attia El Sawalhy 8th District Naser City, Cairo, Egypt. giving your
booking reference and all other relevant information. Please keep your letter
concise and to the point. It is strongly recommended that you communicate any
complaint to the supplier of the services as well as to our representative
without delay and complete a report form whilst in the resort. If you fail to
follow this simple procedure we will have been deprived of the opportunity to
investigate and rectify your complaint whilst you were in resort and this may
affect your rights under this contract.
9. Our Liability to
You
If the contract we have with you is not performed or is improperly performed by
us or our suppliers we will pay you appropriate compensation if this has
affected the enjoyment of your travel arrangements. However, we will not be
liable where any failure in the performance of the contract is due to: you; or
a third party unconnected with the provision of the travel arrangements and
where the failure is unforeseeable or unavoidable; or unusual and unforeseeable
circumstances beyond our control, the consequences of which could not have been
avoided even if all due care had been exercised; or an event which we or our
suppliers, even with all due care, could not foresee or forestall. Our
liability, except in cases involving death, injury or illness, shall be limited
to a maximum of 1 times the cost of your travel arrangements. Our liability
will also be limited by and/or in an identical manner to
a. The contractual terms of the companies
that provide the transportation for your travel arrangements. These terms are
incorporated into this contract; and
b. Any relevant international convention,
for example, the Montreal Convention in respect of travel by air, the Athens
Convention in respect of travel by sea, the Berne Convention in respect of
travel by rail and the Paris Convention in respect of the provision of
accommodation, which limit the amount of compensation that you can claim for
death, injury, delay to passengers and loss, damage and delay to luggage. We
are to be regarded as having all benefit of any limitation of compensation
contained in these or any conventions.
You can ask for copies of the transport contractual terms, or the international
conventions, from our offices: Sunegypt.com, 26 Attia El Sawalhy 8th District Naser City, Cairo, Egypt. Under
Egyptian law, you have rights in some circumstances to refunds and/or
compensation from your airline in cases of denied boarding, cancellation or
delay to flights. Full details will be publicised at EU airports and available
from airlines. However, reimbursement in such cases will not automatically
entitle you to a refund of your holiday cost from us. Your right to a refund
and/or compensation from us is set out in clause 7. If any payments to you are
due from us, any payment made to you by the airline will be deducted.
NB This clause does not apply to any separate contracts that you may enter into
for excursions or activities whilst on holiday.
10. Prompt
assistance in the resort
If the contract we have with you is not performed or is improperly performed as
a result of failures attributable to a third party unconnected with the
provision of the services, or as a result of failures due to unusual and
unforeseeable circumstances beyond our control, the consequences of which could
not have been avoided even if all due care had been exercised, or an event
which we or our suppliers, even with all due care, could not foresee or
forestall, and you suffer an injury or other material loss, we will offer you
such prompt assistance as is reasonable in the circumstances.
11. Passports,
Visas and Health
For British nationals, full information about passport and visa requirements
for your trip can be obtained from the UK Foreign Office 'Know Before you Go'
website, here: https://www.gov.uk/knowbeforeyougo. For nationals of other countries,
you can obtain this information from your Government agency.
Please be aware that your specific individual passport, visa and any other
immigration requirements are your responsibility and you should confirm these
with the relevant embassies and/or consulates. Neither we, nor our
accommodation providers, airline providers, or excursion suppliers, accept any
responsibility if you cannot travel because you have not complied with any
passport, visa or immigration requirements.
Our accommodation providers provide their low rates on the basis that residents
of the country where the hotel stay is taking place, are not eligible to stay
at that rate. For example, Egyptian nationals in Egypt are excluded from the
rates of Sunegypt.com unless otherwise stated. Accommodation suppliers may also
supply different rates to residents of different countries. If you think this
may affect your booking, please ask our Customer Service team to confirm if
your booking will be accepted by the hotel, as once you are abroad resolving it
will be very difficult and result in additional charges being incurred at
check-in, or the cancellation of the booking. From time to time our
accommodation providers may ask us to contact you before your departure date to
confirm the residencies of your travelling party. Please be aware you need to
contact our Customer Service team with this information if we do so we can
confirm the rates booked are eligible for your travelling party.
12. Excursions
Excursions or other tours that you may choose to book or pay for whilst you are
on holiday are not part of your package holiday provided by us. For any
excursion or other tour that you book, your contract will be with the operator
of the excursion or tour and not with us. We are not responsible for the provision
of the excursion or tour or for anything that happens during the course of its
provision by the operator.
This brochure and terms are our
responsibility, as your tour operator. It is not issued on behalf of and does
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used in the course of your travel arrangements. Please note that by Air
Navigation Orders to qualify for infant status, a child must be under 2 years
of age on the date of its return flight.
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